Privacy Policy

1. About Us

Navaroc Energy PTE LTD operates this website. We are a financial agency specializing in international payments solutions, committed to protecting your privacy and handling your personal information responsibly.

2. Information We Collect

Information You Provide:

• Contact details (name, email address, telephone number)

• Company information and professional details

• Service requirements and inquiries

• Transaction and payment information

• Documents necessary for service delivery

Information Collected Automatically:

• Device and browser information

• Website usage data and analytics

• Cookies and similar technologies

• IP address and approximate location

3. How We Use Your Information

We use collected information for the following purposes:

Primary Purposes:

• Providing international payment services

• Delivering financial consulting and agency services

• Processing transactions and managing accounts

• Communicating about our services and updates

• Ensuring compliance with legal and regulatory requirements

Secondary Purposes:

• Improving our services and website functionality

• Conducting legitimate business operations

• Preventing fraud and ensuring security

• Analyzing market trends and service usage

4. Legal Basis for Processing

We process personal data based on:

• Contractual necessity: To fulfill our service agreements

• Legal compliance: To meet regulatory obligations

• Legitimate interests: For business operations and improvements

• Consent: Where explicitly provided by you

5. Data Sharing Practices

When We Share Information:

• With financial institutions and payment processors for transaction execution

• With legal and regulatory authorities as required by law

• With service providers who assist in our operations (under confidentiality agreements)

• With business partners involved in specific transactions (with your consent)

• During business transfers (mergers, acquisitions, or asset sales)

What We Don't Do:

• We do not sell personal data to third parties

• We do not share data for unrelated marketing purposes without consent

6. International Data Transfers

Given our global operations, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards, including:

• Standard contractual clauses

• Adequacy decisions (where applicable)

• Binding corporate rules

• Other approved transfer mechanisms

7. Data Security

We implement comprehensive security measures:

Technical Security:

• End-to-end encryption for data transmission

• Secure servers with firewalls and intrusion detection

• Regular security updates and vulnerability assessments

• Multi-factor authentication for sensitive access

Organizational Security:

• Employee training on data protection

• Strict access controls and authorization protocols

• Regular security audits and compliance checks

• Incident response and breach notification procedures

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights:

Access and Control Rights:

• Right to access your personal information

• Right to correct inaccurate or incomplete data

• Right to delete your personal data (under certain conditions)

• Right to restrict or object to data processing

• Right to data portability (where applicable)

Consent Management:

• Right to withdraw consent at any time

• Right to opt-out of marketing communications

• Right to object to automated decision-making

To exercise these rights, please contact: info@navarocenergy.com

9. Data Retention

We retain personal data only as long as necessary:

Retention Periods:

• Active client data: For the duration of our business relationship

• Financial records: 5-10 years as required by law

• Marketing data: Until consent is withdrawn or 3 years of inactivity

• Website analytics: 26 months maximum

Data Disposal:

We securely delete or anonymize data when:

• Retention periods expire

• Data is no longer needed for its original purpose

• You exercise your right to erasure

• Legal obligations are fulfilled

10. Cookies and Tracking Technologies

Our Use of Cookies:

• Essential cookies: Required for website functionality

• Analytical cookies: Help us understand user behavior

• Preference cookies: Remember your settings and choices

• Marketing cookies: Used for targeted advertising (with consent)

Cookie Management:

You can control cookies through:

• Browser settings (block, delete, or manage cookies)

• Our cookie preference center (when available)

• Opt-out mechanisms for specific tracking technologies

11. Children's Privacy

Our services are intended for business clients and individuals over 18 years of age. We do not knowingly collect or process data from children under 18. If we become aware of such collection, we will take immediate steps to delete the information.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

• The privacy practices of external sites

• The content or accuracy of third-party websites

• Data collection by linked websites

We encourage you to review the privacy policies of any third-party sites you visit.

13. Policy Updates

When We Update This Policy:

We may revise this Privacy Policy periodically to reflect:

• Changes in our services and operations

• Updates to legal and regulatory requirements

• Improvements in our privacy practices

• Feedback from clients and stakeholders

How We Notify You:

Significant changes will be communicated through:

• Updates to this page with revised "Last Updated" date

• Email notifications to current clients (where appropriate)

• Announcements on our website

• In-service notifications for active users

14. Contact Information

For all privacy-related matters, including exercising your rights or asking questions:

Navaroc Energy PTE LTD
Address: 160 Robinson Road, #14-04
Singapore Business Federation Center
Singapore 068914

Email: info@navarocenergy.com

Response Commitment: We aim to respond to all privacy inquiries within 30 calendar days. For urgent matters, please indicate "URGENT" in your subject line.